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didnt got the reward for being in top 7500

edlllpt

Pro 1
Curry wasn't pictured in the rewards it was an 85 elite player silhouette this time it is a pack with Kyrie on it

Picture is a nice catch but I continue to see stuff like 'prizes for top 1000' and 'in top prizes'. which was the wording with Curry.

I'd remain cautious about this xD
 
How did u send the msg .. through the help button in the app.. or a direct email?.. could u share it.. no harm in trying..

Not sure how they contacted support but it's worth trying. Several leaguemates got an 82-84 player based on their final ranking
Yup mailed them.. they gave me a 84 (thad).. was surprised they responded so fast.. thanks rucker

Hello. I assume you went to settings, then help? Then??? I was guessing contact us after that and then wasn't sure which option to pick. Have a leaguemate that's trying to contact them
 

Anatdoc

All-Star 3
Not sure how they contacted support but it's worth trying. Several leaguemates got an 82-84 player based on their final ranking
Yup mailed them.. they gave me a 84 (thad).. was surprised they responded so fast.. thanks rucker

Hello. I assume you went to settings, then help? Then??? I was guessing contact us after that and then wasn't sure which option to pick. Have a leaguemate that's trying to contact them

Ya contact us..
Then game problem..filled in the form.. then they emailed me back
 
Yup mailed them.. they gave me a 84 (thad).. was surprised they responded so fast.. thanks rucker

Hello. I assume you went to settings, then help? Then??? I was guessing contact us after that and then wasn't sure which option to pick. Have a leaguemate that's trying to contact them

Ya contact us..
Then game problem..filled in the form.. then they emailed me back

Don't see "game problem" option but maybe report a bug will work? Thanks.
 

Anatdoc

All-Star 3

betaman411

All-Star 1
How did u send the msg .. through the help button in the app.. or a direct email?.. could u share it.. no harm in trying..

Not sure how they contacted support but it's worth trying. Several leaguemates got an 82-84 player based on their final ranking
Yup mailed them.. they gave me a 84 (thad).. was surprised they responded so fast.. thanks rucker
Wow, this is pretty shocking. So e-mailing is way more effective than calling them for a Pro Pack?! What's the e-mail addy?
 

quiznos

Rookie 1
Not sure how they contacted support but it's worth trying. Several leaguemates got an 82-84 player based on their final ranking
Yup mailed them.. they gave me a 84 (thad).. was surprised they responded so fast.. thanks rucker
Wow, this is pretty shocking. So e-mailing is way more effective than calling them for a Pro Pack?! What's the e-mail addy?

https://help.ea.com/en/nba-mobile/nba-mobile/

Press "Contact Us" at the bottom of the page, and you can fill in an email.
 

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